We are transparent with all our charges upfront, our services are reasonably priced for all customers, from private home users to business corporate users.

It is not always true that big boys command a cost advantage due to the volume of business they can handle. Big boys allocate huge budgets towards advertising and publicity to gain more business - such costs get passed down to the customers.

We stand by our "No Hidden Charges" policy. All quotations will breakdown and detail the cost of our data recovery and special handling services.

We also make clear to customers on any upfront costs, that they will be responsible for incoming and return shipment costs (including any custom fees and duties, insurance etc).

We guarantee 100% customer privacy. Customers are offered contractual, legal-binding non-disclosure agreement at time of sale proposal.

We believed high standard of service is the key to ensure customer loyalty, word of mouth referrals and increased business.

Our emergency hot line number is manned 24 x 7, our service engineers are trained in customer service and empowered to make critical decisions, therefore more flexible and responsive to customers' needs or changes in needs.

We work hand-in-hand with courier service providers worldwide for collection and delivery, for customers who want us to handle their packages.

For local market, in Singapore, we provide same-day* door-to-door collection and delivery on a cheap flat rate on per trip basis. For International market, we have established drop zones in several major regional cities and will continue to actively expand our presence across the Asia-Pacific region.